Terms and conditions
Last modified: April 14, 2025
Introduction
Welcome to AgencyServer.io. These terms and conditions outline the rules and regulations for the use of AgencyServer.io’s Website and Services.
By accessing this website and using our services, you accept these terms and conditions in full. Do not continue to use AgencyServer.io’s website and services if you do not accept all of the terms and conditions stated on this page.
Definitions
Service
Refers to the AgencyServer.io platform, including server deployment, application hosting, and management services.
User
Any individual or entity that uses the Service, particularly agency owners and their representatives.
Server
The virtual server instances deployed through our platform.
Applications
Software applications that can be deployed through our platform, including but not limited to WordPress, N8N, Mautic, NextCloud, and Akaunting.
User Obligations
Account Responsibilities
- Users must provide accurate billing and contact information
- Users are responsible for maintaining the security of their account credentials
- Users must promptly report any unauthorized access or security concerns
- Users are responsible for all activities that occur under their account
Usage Restrictions
- Users may not use the service for illegal activities or content
- Users may not attempt to circumvent our billing system
- Users must not exceed their server resource allocations
- Users may not use the service for cryptocurrency mining or high-risk applications
- Users must comply with all applicable laws and regulations
Service Terms
Billing and Payments
- Services are billed on an hourly basis
- Payment is required for all active server time
- Users are responsible for monitoring their server usage
- We reserve the right to suspend service for non-payment
- All fees are non-refundable unless required by law
Server Management
- Users are responsible for their application and data backups
- We provide 99.9% uptime guarantee for our infrastructure
- We reserve the right to suspend servers that negatively impact our infrastructure
- Users must maintain current versions of their applications
- We provide automated SSL certificates but users must ensure proper configuration
Intellectual Property
Ownership
- Users retain all rights to their content and applications
- AgencyServer.io retains all rights to our platform and infrastructure
- Our deployment systems and management interface are proprietary
License to Use
- Users are granted a limited license to use our platform
- This license is non-transferable and can be revoked
- Users may not reverse engineer our platform
Data Protection and Privacy
Data Processing
- We process data in accordance with our Privacy Policy
- Users are responsible for their compliance with data protection laws
- We implement industry-standard security measures
- Users must obtain necessary consents for data processing
Backups
- We provide automated backup services
- Users should maintain their own backup copies
- We are not responsible for data loss
- Recovery of backups may incur additional charges
Termination
Account Termination
- Users may terminate their account at any time
- We may terminate accounts for terms violations
- Upon termination, all data may be deleted
- Users are responsible for extracting their data before termination
Limitation of Liability
Service Availability
- We strive for 99.9% uptime but cannot guarantee continuous service
- We are not liable for downtime caused by third-party providers
- We are not responsible for data loss or business interruption
- Our maximum liability is limited to the amount paid for services
Governing Law
Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which AgencyServer.io operates, without regard to its conflict of law principles.
Change to Terms
Modifications
We reserve the right to modify these terms at any time. Users will be notified of significant changes via email or platform notifications.
Contact Information
Support
For any questions or concerns about these terms and conditions, please contact us at:
- Email: support@agencyserver.io
- Address: GrowMeOrganic LLC, 30 N Gould ST STE R, Sheridan, WY 82801, United States