Privacy Policy
Last modified: June 12, 2024
Introduction
At AgencyServer.io, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and server deployment services.
Please read this privacy policy carefully. If you disagree with its terms, please discontinue using our services.
Personally Identifiable Information
Definition
Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. This includes, but is not limited to, name, address, phone number, email address, IP address, location, and browser. It does not include information collected anonymously or demographic information not connected to an identified individual.
Information We Collect
Personal Information
We collect information that you voluntarily provide when using AgencyServer.io:
- Name and email address
- Billing information and payment details
- Company information
- Account credentials
- Communication preferences
- Support ticket contents and communication history
Automatically Collected Information
When you use our services, we automatically collect:
- IP addresses
- Browser type and version
- Operating system information
- Server usage statistics
- Website activity and interaction data
- Performance metrics and error logs
- Deployment and configuration data
Server and Application Data
While providing our services, we may have access to:
- Server configuration details
- Application deployment information
- Resource usage statistics
- Database and storage metrics
- Traffic patterns and usage data
How We Use Your Information
Primary Purposes
- To provide and maintain our services
- To process payments and billing
- To monitor server performance and uptime
- To provide technical support
- To send service updates and notifications
- To improve our platform and user experience
Secondary Purposes
- To analyze usage patterns and trends
- To develop new features and services
- To prevent fraud and abuse
- To comply with legal obligations
- To respond to user inquiries and support requests
Data Storage and Security
Storage Location
- All data is stored in secure data centers
- We use industry-standard encryption protocols
- Backup data is stored in separate secure locations
- We implement regular security audits and updates
Security Measures
- SSL/TLS encryption for data in transit
- Regular security patches and updates
- Access control and authentication systems
- Monitoring for suspicious activities
- Regular security assessments and penetration testing
Data Sharing and Disclosure
Third-Party Service Providers
We may share data with trusted third parties for:
- Payment processing
- Infrastructure hosting
- Analytics services
- Customer support systems
- Email communication
Legal Requirements
We may disclose information if:
- Required by law or legal process
- Necessary to protect our rights or property
- Required to prevent fraud or abuse
- Part of a business transfer or acquisition
Cookie Policy
Types of Cookies We Use
- Essential cookies for platform functionality
- Performance cookies for analytics
- Preference cookies for user settings
- Authentication cookies for secure access
Cookie Management
- Users can control cookie preferences through browser settings
- Essential cookies cannot be disabled
- Opting out may affect service functionality
User Rights
Your Rights Include
- Access to your personal data
- Correction of inaccurate data
- Deletion of personal data
- Data portability
- Withdrawal of consent
- Objection to processing
Data Retention
Retention Periods
- Account information: Duration of account activity plus 30 days
- Server logs: 90 days
- Billing information: As required by law
- Support communications: 2 years
- Backup data: 30 days
Data Deletion
- Automated deletion after retention period
- Manual deletion upon request
- Immediate deletion of sensitive data
- Secure erasure protocols
Children's Privacy
We do not knowingly collect or maintain information from persons under 13 years of age. If we learn that personal information of persons under 13 has been collected, we will take appropriate steps to delete this information.
International Data Transfers
If we transfer your data internationally, we ensure:
- Adequate data protection measures
- Compliance with international privacy laws
- Appropriate security measures
- Transparent processing practices
Changes to Privacy Policy
We reserve the right to modify this policy at any time. Changes will be:
- Posted on this page
- Notified via email for significant changes
- Effective immediately upon posting
Compliance
We comply with applicable data protection laws including:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- Other applicable regional privacy laws
Links
External Links
Our Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites.
Contact Information
Support
For any questions or concerns about this privacy policy, please contact us at:
- Email: support@agencyserver.io
- Address: GrowMeOrganic LLC, 30 N Gould ST STE R, Sheridan, WY 82801, United States